SINGAPORE: Carousell and Fb Market have been rated the bottom out of six e-commerce platforms for his or her anti-scam measures in place to make sure the safety of on-line transactions, the Inter-Ministry Committee on Scams (IMCS) mentioned on Thursday (Might 4).
The findings had been revealed within the 2023 E-commerce Market Transaction Security Rankings (TSR), which is an annual replace to the scores assigned to main e-commerce platforms based mostly on their safety features.
The TSR was first launched in Might 2022 and serves to offer shoppers with data on the anti-scam measures that well-liked e-commerce platforms have carried out.
The general security scores assigned to every platform signifies the extent of the carried out measures to safeguard customers towards scams.
These embody consumer authenticity, transaction security, availability of loss remediation channels for shoppers, in addition to the effectiveness of their anti-scam measures. The scores vary from one to 4 ticks, with 4 ticks being the best score.
They continue to be unchanged from final 12 months, with Fb Market and Carousell awarded one tick and two ticks respectively.
Shopee obtained three ticks, whereas Amazon, Lazada and Qoo10 acquired all 4 ticks.
E-commerce scams are one of many prime rip-off sorts in Singapore.
In 2022, there had been 4,762 reported e-commerce rip-off instances, a rise of 74.5 per cent in comparison with 2,729 instances the 12 months earlier than.
Nearly all of e-commerce scams reported – about 62 per cent – had been perpetuated on Carousell and Fb.
“These scams typically contain the sale of products and providers on-line, the place mentioned items and providers aren't delivered after cost has been made,” mentioned the committee.